The Shipping information provided is on all orders shipped from Your Pleasure and does not included shipping from our affiliates. All of our orders are packaged in a plain box with absolutely no indication as to the contents or nature of your order.
Although we cannot guarantee same day shipping, since delays and backorders do occur, most orders received before 4:00PM EST on business days are shipped the same day.
Orders received on weekends and holidays will be processed and shipped the following business day.
Please note that YourPleasure.com’s shipping times are based on "business days." Business days include all weekdays, but not weekends. If you have any questions regarding the transit time of your shipment, please contact us at firstname.lastname@example.org.
International orders are shipped Global Express Mail. This allows us to track the packages through customs and to their destinations. Generally, these orders will get to you in a week or two, but can take up to a month.
We can only ship to
countries that provide insurance, and that do not have legal
restrictions on sex toys. If we feel that it is too risky to ship the
items to you, we will credit your charge card and let you know that the
order will not be shipped. We apologize in advance for any disappointment this may cause.
Some rural addresses may take two days longer to reach their destinations. If there are any questions, please email us and we can let you know when to expect your shipment.
Checking the Status of Your Order: Once your order has been shipped, you will receive an Email confirmation which will include the tracking number and/or the method of shipping. If you do not receive this confirmation Email, please Email us at email@example.com and we will provide you with your tracking number.
Most tracking information is sent on the same day that the order is shipped, but, depending on the method of shipping, you might not receive a confirmation email for a couple of days. If this happens, the shipment date will be included in the email.
All efforts are made to ensure your complete satisfaction with your order and our service. If you have any questions, comments, complaints or compliments, please do not hesitate to contact us. We would love to hear from you. We always strive to make sure your visit with us has been a pleasurable one!